Also they do a demo that consists of slideshows (not a live demo, they don't have a demo account to show you) and then at the end demand $3,999 a year up front with no trial period, no cancellation period and no satisfaction guarantee. That 100% ruined it for us, sorry to say. Do you think as a marketing manager I'm technically illiterate? Come on.
I felt that they could have made a sale today if she didn't try and make a sale based on a false possibility such as BirdEye being able to remove Google Reviews you received while on their platform. However during the SignPost demo the representative kept trashing BirdEye and made a comment that other reputation management platforms will take your google and yelp reviews with them when you cancel and when I called her out and asked her how that would even be possible when it's customers using their own accounts to leave reviews she got choked up and suggested we just move on and agree to disagree. Oh, and their customer service is prompt and impeccable. I highly recommend them to any business looking to get more traffic and exposure. living in or moving into Santa Clara and San Mateo Counties in California Gloster. My business has gained more repeat customers and tons of positive reviews on many platforms thanks to Signpost. or to signpost others for support, can contact: Balsall Heath and.
Give your service agents performance goals. Signpost has been delivering exactly what they promised, and I am very pleased with their services. This is a simple way to improve customer responsiveness. Set performance goals and monitor individual customer response times. Signpost seems like it offers a pretty solid streamlined system for various businesses to capture customer data (quite impressively through various APIs and integrations) and I really did like what I saw in their demo of the interface and also the way they seamlessly follow up with customers. Treating customers as an extension of your team and developing a strong partnership allows businesses to provide excellent customer service. Interesting Service/Unprofessional Salesperson
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